YOU ARE FUNNY NO MATTER WHAT JENNIFER AT HR SAYS.

ANSWERS TO YOUR QUESTIONS

Shopping Information

YOUR SHIPPING PRICES ARE WEIRD, WHY?
Yeah, We're lazy and but at the same time we don't want to rip anyone off. Especially not for a few bucks. You just pay what the shipping actually costs. We looked into the whole "shipping strategy" which is a lot of work! It's like a real job. We might be shipping the stuff from different places, so it might look weird because of that. It's all legit, promise.

And also, we are not trying to get you to "ooouu, free shipping! I'm gonna get lots of stuff" like you don't understand that there is no such thing as free in this world. They just put a higher price on the thing. See, now we're also your personal finance coach.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Depends on what stuff you got. You should get an e-mail with the info. Get an account on the site and it will be easier to track.
DO YOU SHIP TO MY COUNTRY?
Yeah, probably. Put something in the cart and go through to the shipping step and you will know for sure. It's before the step where you buy so, no harm no foul.
WHAT SHIPPING METHODS ARE AVAILABLE?
Also, depends on the stuff you got. We get ideas and put it together on a whim more of how funny, cool or stupid it is and we value that more than an "aligned shipping strategy". This is a side gig, love. But with that said, we don't like to spend time with Karens and shippers and stuff so we do filter away weird shipping stuff.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We use Shopify payment. I guess that covers a lot and it's supposedly growing and inclusive. If there is anything cool that you think we should add. We talked about getting some Bitcoin and stuff but yeah. Let us know if there is something that you like that is not just for you.
IS BUYING ON-LINE SAFE?
Is walking outside safe? Yeah, most of the time. There are a lot of scammers out there, I'm not gonna lie. We're not scammers but that is exactly what a scammer would say. But what a scammer won't say is that you are better off using a credit card when you do online shopping. Then you can get your money back from your bank. If you use a debit card that is a whole other story. There. Another personal finance tip, 100% free.

Orders and Returns

CAN I RETURN THE THINGS I DON'T WANT?
You don't want it anymore? Don't like it? Well, aint that a shame. Then just don't buy stuff on a whim. We don't do returns for feelings. Welcome to being an adult.
THE STUFF I GOT WAS BROKEN OR RIPPED OR SOMETHING LIKE THAT?
Aw, man. Shit. Sorry. Yeah we need to fix that. Send us a pic of the thing and the order details and all that. We'll see what we can do. We'll figure it out if you get your money back or if you get a new one, cool?
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
Nah, not really. It will be easier if you want to come back and order again, and also tracking your package. But you don't have to at all.
HOW CAN I CANCEL OR CHANGE MY ORDER?
Once you press that button darlin', the order is out to our subcontractos and away it goes. It's done. So no.
HOW DO I TRACK MY ORDER?
From your account or a link in the e-mail you got.
WHO SHOULD I CONTACT IF I HAVE QUESTIONS?
Get in touch with hey@smokingdeer.com. A bunch of us follow that inbox so you should get a answer.
Founding product

Probably coffee black mug

$11.99
Annoy your coworkers with being a bit vauge about what is in your mug. If they do say anything you can can always say "Well... what do you think?! GOSH! Could be tea. Do you hate the British or something? Whatever. Is there anything else I can do for you today, Jennifer?"

What is the mug? It's a normal glossy black ceramic mug that holds 11 oz or what some other weirdos would say 33 cl. You can drink out of it and everything. Put it in the dishwasher? Sure.